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In person Tech Support is available here on campus:
We have a Tech Support desk in the lobby of building 100 on the Lawrenceville campus and on the Alpharetta campus.
We can help with:
- Log in issues
- password resets
- MFA resets
- Setting up a new device such as a phone or laptop
- Installing software on personal devices such as Microsoft Office 365, lockdown browser, or other school related software.
- Setting up email on your laptop or phone
- Malware or virus removal on personal devices
- or other school related technology issues
Remote support sessions using a screen share are also available.
We are available:
8:30 a.m. to 5:30 p.m. on Monday
8:30 a.m. to 6:30 p.m. Tuesday – Thursday
8:30 a.m. to 3:30 p.m. on Fridays and Saturdays
If you do not see a technician at the Student Tech Support desk in the lobby during regular hours please give us a call at 678-226-6407.
On the Lawrenceville campus: Go to the information desk in the lobby of building 100 and ask to see the Student IT Help Desk.
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On the Alpharetta campus: Go to the information desk and ask to see the Student IT Help Desk.
We are available from 8:30 a.m. to 6:30 p.m. Monday – Friday
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If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Answers to frequently asked questions can also be found on our website