Gwinnett Technical College IT Portal
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I.T. Support
Employee dashboard log in changes, Setup OKTA verify for MFA before June 9th
Setup OKTA Verify as additional verification for employees
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
How to change your employee email password
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Spammail
Copycat scam email impersonating BankMobile
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
Email scams targeting Gwinnett Tech Students - more details
Email from BankMobile / Who processes refunds for the school?
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Student Help Desk
Okta verify setup for new students or MFA resets, with screen shots
Add OKTA Verify as an additional multifactor authentication method (with screenshots)
Office of International Student Services
Trouble accessing part of Blackboard, Blackboard error message
Trouble accessing a test / lost connection during a test
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Student Software Install Instructions
LockDown Browser Instructions
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
Lockdown Browser error "Problem with Test Options for this exam"
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Student Dashboard Access Issues
Setup OKTA verify for MFA now, MFA verification by text message will be going away June 9th
How to add OKTA Verify as an additional multifactor authentication method
OKTA verify setup instructions / I need a QR code to setup OKTA verify
I need my Multi-Factor Authentication reset, I have a new phone or device
Student Self-Service Password Reset Instructions
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Student Banner Information
How do I drop a class?
Banner 9 information for students - Ellucian Experience
I need help with registration / I am getting a registration error
How do I access my unofficial Gwinnett Tech student transcript?
Unable to add classes, registration workaround
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New Student Information
Student Dashboard log in instructions
“You are not authorized to view this page” Banner dashboard error message
How can I contact my instructor?
Help applying to the college or application status / Recruitment
Where can I view my schedule?
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Check Existing Ticket
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Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk