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If you have received a message sent to your Gwinnett Tech student email account that look like the picture below you can ignore it.
Your mailbox is not full.
Read the message you received carefully.
If you see the email address ActiveStudents@student.gwinnetttech.edu then the message is not a warning about your student email address, it is related to the active students mailbox.
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Your mailbox is not in danger of filling up. You can ignore this message.
No action on your part is required. No changes to your mailbox are needed.
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The team that looks after issues like this is aware of it and is working on a fix for it.
The messages should stop shortly but if you receive any more of them you can delete them.
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To check the storage on your mailbox follow these instructions:
- Log in to the student dashboard page.
Go to https://gwinnetttech.edu/dashboard/ and click on the log in button. - Click the blue Outlook icon once you are logged in to the student dashboard.
- At the top of the Outlook webmail page, select Settings
> View all Outlook settings. - Select General > Storage.
From the Settings > Storage page you should see a breakdown of how much space your mailbox is using.
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If you need tech support please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby
in building 100 on the Lawrenceville campus.
Thank you
Student IT Help Desk
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.
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Contact the Student IT Help Desk.
By phone 678-226-6407 or email StuHelpDesk@GwinnettTech.edu