Contact Student Tech Support
Students who need a password reset or Multi-Factor Authentication reset should contact Student Tech Support.
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Can someone else make a request?
Unless there is a consent to disclose form on file, only the student has access to their records.
Because access to the student dashboard will also grant access to student records through banner, this applies to requests for a password change or updating multifactor authentication options also.
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FERPA
FERPA, Federal Education Right to Privacy Act that protects the academic record of students. Colleges and Universities are not allowed to share information about a student’s academic record without express permission.
All students are protected by FERPA (Family Education Rights and Privacy Act), regardless of the age of the student. Once a student begins classes, Gwinnett Technical College is only able to speak with the student regarding admissions, schedules, grades, etc. unless there is a FERPA release form on file with the college.
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Consent to Disclose
Consent to Disclose, Students may give Gwinnett Tech consent to disclose information related to their student record by submitting a consent to disclose form. The form gives permission for the institution to speak with a designee about topics approved by the student.
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Consent to Disclose form
Here is a link to the consent to disclose form. There are instructions on the form detailing how the student can submit the form.
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Contact the Registrar
If you have questions about this form, please contact the Registrar.
Registrar - 678-226-6621 - RegistrarsOffice@GwinnettTech.edu
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Contact Student Tech Support
Students can also contact Student Tech Support directly by phone, email, or in person at the Tech Support Desk to complete the reset request.
I forgot my password, I need a password reset
I need my Multi-Factor Authentication reset, I have a new phone or new phone number
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If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.