Setup Okta Verify for multifactor authentication (MFA) today
OKTA has discontinued MFA verification using text messages. Gwinnett Tech will implement this change June 9th, 2 weeks into the Summer 2025 semester, in favor of the OKTA verify app. The Okta Verify app is faster and more secure.
Gwinnett Technical College has implemented additional security on all employee email accounts. This is called Multifactor Authentication.
Gwinnett Tech uses the OKTA Verify app for multifactor authentication (MFA)
OKTA has let us know that MFA verification using text messages will be going away soon in favor of the OKTA verify app. We recommend everyone switch to OKTA verify as their MFA method now.
OKTA Verify is available on iOS or Android devices including a phone, tablet, or iPad. OKTA Verify will work on devices with or without phone service, you only need Wi-Fi. The app can be setup on more than one device.
OKTA Verify setup as additional verification
OKTA Verify is available on iOS or Android devices including a phone, tablet, or iPad. The app can be setup on more than one device.
To add the OKTA verify app as an additional verification factor follow the instructions below.
First download the OKTA Verify app on your Android or iPhone mobile device.
iOS Okta verify download link | Android Okta verify download link
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Step 1. Log in to the Okta dashboard page https://gwinnetttech.edu/dashboard/ on a laptop or desktop computer.
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Step 2. Click on your name on the upper right-hand side of the page, then click Settings.
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Step 3. Click the green Edit Profile box on the upper right.
You will be prompted to reenter your password
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and provide your current method of MFA verification.
*** If you don't have access to your current method of MFA, contact IT Support for a Multi-Factor Authentication reset ***
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Step 4. You can then scroll down to "Security Methods" and click on the "Set up" box next to the additional verification for OKTA verify.
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A QR code specific to your Okta dashboard account will be displayed on the laptop or desktop screen.
***Be sure to download the Okta Verify app to your mobile device before the next step.***
iOS Okta verify download link | Android Okta verify download link
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Step 5. Open the Okta Verify app on your mobile device, and select "Add an account"
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Then choose Organization
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Step 7. On the Add account from other device? screen, click Skip
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Step 8. When you see Do you have your QR code? on your phone screen, click Yes, Ready to Scan. Your camera will open so you can scan the QR code displayed on your laptop or desktop screen.
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If prompted, allow push notifications on your device so that you can approve future sign-in notifications without opening the Okta Verify app.
You may also be given the option to enable face ID, touch ID, or biometrics.
Your Okta Verify account is now setup
Please Note
If this is your first time using the settings menu, and the Security Methods section is blank, with no options to make changes, you will need to sign out and sign back in again. The security methods section should then be accessible as described above.
If you need your Multi-Factor Authentication reset please contact IT Support
Contact IT Support if you need help
If you need help setting up Okta verify, or have questions about how Okta verify works, please contact IT Support.
Please call 678-226-6800 or email ITSupport@GwinnettTech.edu
Thank you