OKTA has let us know that MFA verification using phone numbers (text messages or voice calls) will be going away soon in favor of the OKTA verify app. The app is faster and more secure.
We are recommending that everyone go ahead and setup the OKTA verify app as their MFA method now ahead of this change.
Due to technical concerns we do not have an exact time frame on when this change will be happening.
How to add OKTA Verify as an additional multifactor authentication method
Follow the OKTA verify setup instructions
Go to - https://gwinnetttech.edu/dashboard/ and click on the log in button.
OKTA Verify is available on iOS or Android devices including a phone, tablet, or iPad.
You can setup the OKTA verify app on multiple devices so you don't lose access to your account.
OKTA Verify will work on devices with or without phone service, you only need Wi-Fi.
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If you need tech support with anything else, please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.