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Multi-Factor Authentication (MFA)
Additional security on Gwinnett Tech student accounts
Gwinnett Technical College has implemented additional security on all student email accounts. This is called Multifactor Authentication.
- What is Multi-Factor Authentication (MFA)?
- Multi-Factor Authentication (MFA) is a more secure authentication process for connecting to a web service. It uses at least two out of three factors: something you know, something you have, or something you are. With the system we use at Gwinnett Tech you can verify your ID with a text message, a voice call, or the OKTA verify app. The OKTA verify app is available for Android or iOS.
- Why does GTC require MFA for student logins?
- This year saw a substantial increase in the quantity and complexity of malicious emails on the Internet. In addition, spammers have been increasingly successful in tricking account holders into releasing their passwords, compromising these accounts, which were used to send spam or other malicious attacks.
- How does MFA prevent unauthorized logins if the student’s login information has been compromised?
- By requiring a text message, a voice call, or the OKTA verify app as an additional authentication requirement, MFA blocks access to criminals even if they have the student’s login information. If you get multiple authentication messages on your phone even though you aren’t logging in to your student account, change your password as soon as possible. You have likely compromised it in some way without your knowledge.
- Can I use an alternate email address for MFA?
- No. OKTA only supports verification through a text message, a voice call, or the OKTA verify app.
- If you are unable to log in with the new MFA system Contact the Gwinnett Tech Student IT Help Desk. Stuhelpdesk@gwinnetttech.edu or 678-226-6407
- Is there some alternative to a phone call, SMS or the OKTA verify app??
- No. Gwinnett Tech’s access policy does not support any other authentication method.
- Will you disable MFA on my account if I find it inconvenient?
- No. MFA protects you, other students, faculty, staff, the school’s data, and others online. It has also been instituted as a required security policy at all TCSG colleges.
- If you are unable to log in with the new MFA system Contact the Gwinnett Tech Student IT Help Desk. Stuhelpdesk@gwinnetttech.edu or 678-226-6407
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Contact the Student IT Help Desk.
By phone 678-226-6407 or email StuHelpDesk@GwinnettTech.edu