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Additional security on
Gwinnett Tech student accounts
Gwinnett Technical College has implemented additional security on all student
email accounts. This is called Multifactor Authentication.
Gwinnett Tech uses the OKTA Verify app for multifactor authentication (MFA)
- What is Multi-Factor Authentication (MFA)?
Multi-Factor Authentication (MFA) is a more secure authentication process for connecting to a web service. It uses at least two out of three factors: something you know, something you have, or something you are.
Gwinnett Tech uses the OKTA Verify app for multifactor authentication (MFA)
- The OKTA verify app is available for Android or iOS.
- Why does GTC require MFA for student logins?
- This year saw a substantial increase in the quantity and complexity of malicious emails on the Internet. In addition, spammers have been increasingly successful in tricking account holders into releasing their passwords, compromising these accounts, which were used to send spam or other malicious attacks.
- How does MFA prevent unauthorized logins if the student’s login information has been compromised?
- By requiring the OKTA verify app as an additional authentication requirement, MFA blocks access to criminals even if they have the student’s login information. If you get multiple authentication messages on your phone even though you aren’t logging in to your student account, change your password as soon as possible. You have likely compromised it in some way without your knowledge.
- Can I use an alternate email address for MFA?
- No. Gwinnett Tech only supports verification through the OKTA verify app.
- If you are unable to log in with the new MFA system, Contact the Gwinnett Tech Student IT Help Desk. Stuhelpdesk@gwinnetttech.edu or 678-226-6407
- Is there some alternative to the OKTA verify?
- No. Gwinnett Tech’s access policy does not support any other authentication method.
- Will you disable MFA on my account if I find it inconvenient?
- No. MFA protects you, other students, faculty, staff, the school’s data, and others online. It has also been instituted as a required security policy at all TCSG colleges.
- If you are unable to log in with the MFA system, Contact the Gwinnett Tech Student IT Help Desk. Stuhelpdesk@gwinnetttech.edu or 678-226-6407
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If you need tech support with anything else, please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.