If you are getting an error while trying to sign in to the Gwinnett Tech student dashboard page or you are stuck in a log in loop, you may need to clear your browser cache. Here are the instructions for how to do that on the Firefox browser on a Windows computer.
Click this link if you need instructions for Google Chrome Clear Browsing Data, Google Chrome Browser
| Click the Menu button in the upper-right corner of the browser |  |
| Choose the Settings option |  |
| Choose Privacy & Security from the menu on the left side |  |
| Scroll down to Cookies and Site Data and click Clear Data |
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| Leave both boxes checked and click Clear |
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| Click Clear Now |
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Once you clear your browser cache, close all browser windows.
Open the browser again and try logging in on the dashboard page.
Go to https://gwinnetttech.edu/dashboard/ and click on the log in button.
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How to avoid these errors
To avoid log in errors or getting stuck in a log in loop always be sure to sign out of the dashboard page when you are done using it.
If the page is closed without signing out you will get stuck in a log in loop the next time you try to sign in.
You also may get stuck in a log in loop if the page is idle for more than 30 minutes.
If you are not using the dashboard page for more than 30 minutes you should sign out to avoid this log in loop error.
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If you have questions about how to clear your browser cache,
or
If you need tech support with anything else, please contact the student IT help desk again.
Thank you
Student IT Help Desk
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.