If you are trying to install Lockdown Browser and see the error:
“This exam needs to be enabled for Respondus Monitor through the monitor dashboard”
as pictured in the image below, Blackboard Support has let us know students should email their instructor to have the error corrected.
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Contact your instructor
How can I contact my instructor?
Send your instructor a message from your Gwinnett Tech Student email address.
When contacting your instructor, be sure to include your student ID number and the CRN number for your class. That information can also be found on your schedule.
Here is a video about how to email your instructor.
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Contact Blackboard Support
For additional questions related to blackboard you may also with to contact Blackboard Support
Blackboard Support contact information
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If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.