Gwinnett Technical College IT Portal
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I.T. Support
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
How to change your employee email password
How Do I Use the Report Phish Button in Microsoft Outlook?
How to take a screenshot on your device
Spammail
Copycat scam email impersonating BankMobile
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
Email scams targeting Gwinnett Tech Students - more details
Email from BankMobile / Who processes refunds for the school?
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Student Help Desk
I need help with registration / I am getting a registration error
Blackboard Sign On Error
Dual Enrollment students with Registration errors
How do I access my unofficial Gwinnett Tech student transcript?
Student Information Change Form, update name and other information
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Student Software Install Instructions
LockDown Browser Instructions
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
Lockdown Browser error "Problem with Test Options for this exam"
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Student Dashboard Access Issues
I need my Multi-Factor Authentication reset, I have a new phone or device
OKTA verify setup instructions / I need a QR code to setup OKTA verify
Student Self-Service Password Reset Instructions
I forgot my password, I need a password reset
​Former/Returning Students, I need my student ID number and log in information, password reset.
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Student Banner Information
Banner 9 log in and Navigation for students - Ellucian Experience
Fall 2025 class registration, Summer classes displaying in search
Unable to add classes, registration workaround
Look for the Ellucian Experience Icon, this will take you to your Banner Dashboard.
Banner 9 information for students - Ellucian Experience
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New Student Information
Student Dashboard log in instructions
How can I contact my instructor?
Help applying to the college or application status / Recruitment
Where can I view my schedule?
Okta verify setup for new students or MFA resets
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Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk