| To log in while traveling outside the US, students will need to make changes to their account. |
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Ask questions before you travel
For questions about logging in from outside the country please check with the Student IT Help Desk before you travel.
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
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Setup the OKTA verify app
OKTA verify setup instructions
If you are travelling somewhere you cannot get your usual text or phone calls for multifactor authentication it is best to have the OKTA verify app setup before you travel.
You do not need phone service for the OKTA verify app, you can access the app using WiFi.
Follow these instructions: OKTA verify setup instructions
Contact the student IT help desk to help you setup the OKTA verify app for MFA before you travel.
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
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Use a VPN
You may choose to use a VPN when logging in from outside the country.
Gwinnetttech.edu is not accessible from all locations.
If you use a VPN while traveling, be sure to connect through a US based server when you log in.
Due to the number of options and configurations Gwinnett Tech does not offer technical support for the use of these tools.
The site link below has some information about VPNs.
https://computer.howstuffworks.com/vpn.htm
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Gwinnetttech.edu is not accessible from all locations.
If you see a message that says "Access from your area has been temporarily limited for security reasons" it means you are in a location where you will be unable to view the website.
If you see the above message, try logging in from the direct link here: https://login.gwinnetttech.edu/
Connecting through a VPN with a US based server should allow you to log in.
Due to the number of options and configurations Gwinnett Tech does not offer technical support for the use of these tools.
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403 Access Forbidden error, I'm not travelling.
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If a student tries to access Gwinnett Tech from some locations outside the US they won't see the Okta login page. Instead they will see a 403 Access Forbidden error with a You don't have permission to access this page message. This can also happen while you are here in the United states if you are using a VPN. If your VPN is connecting through a server outside the US you could be prevented from signing in. |
Use a US server when connecting to a VPN
To make sure you can log in to Gwinnett Tech while using a VPN always be sure to connect through a United States VPN server.
Due to the number of options and configurations Gwinnett Tech does not offer technical support for the use of a VPN.
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For questions about logging in from outside the country please check with the student IT help desk before you travel.
If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.