.
do-not-reply@blackboard.com is the address that all blackboard messages are sent from. If you are not receiving some of your messages from blackboard it is likely that this address has been blocked in Outlook.
.
To change this, follow these steps:
1. Log in to your student email account through the Outlook link on the student dashboard.
2. On the upper right of your Gwinnett Tech Outlook web app, you will see a gear icon, click on this to open your outlook Settings.
3. Scroll to the bottom and click on View all Outlook Settings
4. From the menu on the left choose Junk email
5. If you see - do-not-reply@blackboard.com - on your blocked sender’s list click the trash can icon to the right of it to remove it
Once this is done scroll down and click Save
Here is a video tutorial about changing your blocked sender’s list.
Not receiving blackboard messages
.
If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.