Wednesday, October 11, 2023
Pearson Lockdown Browser
Pearson Lockdown browser Fix for Mac OS 14
There is an ongoing known issue right now with Pearson Lockdown browser not working on Mac OS 14 Sonoma.
Mac OS 14 is not yet an officially supported operating system for LockDown Browser. Respondus support discovered a bug that causes a crash with Lockdown browser. The bug has been reported to Apple.
Respondus support created a fix that helps avoid the crash. The fix is included in version 2.1.1.03 and newer of the OEM browser used by Pearson. Students will want to obtain this installer and run it to perform the install on their Macs if they are using OS 14 Sonoma.
Since Pearson hasn't yet made that version available on their website, students can download it from here:
Please take a look at the other instructions for installing lockdown browser for more information.
How do I install Lockdown Browser?
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If you need help completing this install please give us a call 678-226-6407
Or stop by and see us in person at the Tech Support desk
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If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Answers to frequently asked questions can also be found on our website