Gwinnett Tech IT Support -
https://gwinnetttech.edu/
I.T. Support
How Do I Use the Report Phish Button in Microsoft Outlook? EMPLOYEE INSTRUCTIONS
Employee dashboard log in changes, Setup OKTA verify for MFA before June 9th
​Setup OKTA Verify as additional verification for employees
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
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Student Help Desk
Error when logging in through the dashboard, use https://login.gwinnetttech.edu/
Please take me off your mailing list, former student
Where are my Office 365 apps? Copilot, Firefox
Can someone besides the student request a password reset or MFA reset? FERPA / Consent to Disclose
Okta verify setup for new students or MFA resets, with screen shots
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Student Dashboard Access Issues
Password Reset for Online Application Portal or Student Dashboard
Clear Browsing Data, Google Chrome Browser
How do I change my student email password?
OKTA verify setup instructions / I need a QR code to setup OKTA verify
Ellucian experience (Banner) and Blackboard access issues, Okta, TCSG
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New Student Information
How can I contact my instructor?
Student Dashboard log in instructions
Help applying to the college or application status / Recruitment
New Students - Where do I find my student ID number? Where do I find my student email address?
Where can I view my schedule?
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Spammail
Student unable to send outgoing email, - Student anti-spam policy
Text message scam targeting Gwinnett Tech students
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
Is this a phishing message? Ask Copilot
Check links on your smartphone before clicking, watch out for fake links and scams
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Student Software Install Instructions
Microsoft Project install instructions
LockDown Browser Instructions
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "the course is unknown to our servers"
Can I upgrade from Windows 10 to Windows 11?
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Student Banner Information
How do I view a hold on my account?
How do I access my Transcript? (Unofficial/Official)
How do I drop a class?
I need help with registration / I am getting a registration error
My classes are missing in banner / My classes are missing from my schedule / No Show
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Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Gwinnett Tech Faculty and Staff IT Support
Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help. * Students who need help, please contact the Student IT Help Desk
itsupport@gwinnetttech.edu
678-226-6800
Useful links
Check out our other helpful resources.
Call the Student IT Help Desk 678-226-6407
Student IT Help Desk StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk