Gwinnett Technical College has implemented additional security on all student email accounts. This is called Multifactor Authentication.
Gwinnett Tech uses the OKTA Verify app for multifactor authentication (MFA)
OKTA has let us know that MFA verification using phone numbers (text messages or voice calls) will be going away soon in favor of the OKTA verify app. We recommend everyone switch to OKTA verify as their MFA method now.
OKTA Verify is available on iOS or Android devices including a phone, tablet, or iPad. OKTA Verify will work on devices with or without phone service, you only need Wi-Fi. The app can be setup on more than one device.
We recommend setting up multiple authentication factors if possible so you do not lose access to your account.
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OKTA Verify setup as additional verification
OKTA Verify is available on iOS or Android devices including a phone, tablet, or iPad. The app can be setup on more than one device.
To add the OKTA verify app as an additional verification factor follow the instructions below.
First download the OKTA Verify app on your Android or iPhone mobile device.
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Step 1. Log in to the student dashboard page https://gwinnetttech.edu/dashboard/ on a laptop or desktop computer.
Step 2. Click on your name on the upper right-hand side of the page, then click settings.
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Step 3. You will be prompted to reenter your password and verify with your current multifactor authentication method.
Step 4. You can then scroll down to "Security Methods" and click on the "Set up" box next to the additional verification for OKTA verify.
***Be sure to download the Okta Verify app to your mobile device before the next step.***
Step 5. First your type of phone, either iPhone or Android to begin the process. Then click next, a QR code specific to your student account will be displayed on the laptop or desktop screen.
Step 6. Open the Okta Verify app on your mobile device, and select "Add an account", choose organization, then scan the QR code on your laptop or desktop screen.
Please Note
If this is your first time using the settings menu, and the Security Methods section is blank with no options to make changes you will need to sign out and sign back in again. The security methods section should then be accessible as described above.
If you need your Multi-Factor Authentication reset please contact Student Tech Support
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If you need tech support with anything else, please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Tech Support desk on campus, hours and location.
Thank you
Student Tech Support
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.