For information about how to install LockDown Browser go to the link below.
https://gtclibrary.libguides.com/lockdown
Use the Download link in your Blackboard course
In order for LockDown browser to work properly with Gwinnett Tech classes it should only be downloaded and installed from the link found in your Blackboard course or on the page link above, unless otherwise specified by your instructor.
Once Installed, click the test link from your regular browser to open LockDown Browser
Only use a supported browser
After the Blackboard Ultra update of Spring 2025 semester, Lockdown Browser can only be opened from Google Chrome Browser or Firefox.
Lockdown browser links will fail if opened from Safari, Microsoft Edge, or other browsers.
Only use a supported device
After the Blackboard Ultra update of Spring 2025 semester, LockDown Browser does not work with Chromebooks or other mobile devices such as phones, tablets, or iPads. (unless specified by your instructor)
Use the correct version, ask your instructor
There is more than one version of Lockdown Browser. You may not be able to use the same version of lockdown browser for all of your courses.
eCampus classes and some Math classes using Pearson view, have their own version of lockdown browser. An install link for the correct version of lockdown browser for each course is provided on the test page in each blackboard course. Use the install link on the test page to be sure you have the right version.
Be sure to read the information in your Blackboard course page about Lockdown Browser.
If you are not sure which version of lockdown browser to use, ask your instructor
Contact Blackboard support
For additional assistance with lockdown browser, contact Blackboard support using their Help Desk Request Form at the link below or send them an email.
https://gtclibrary.libanswers.com/blackboard | BlackboardSupport@GwinnettTech.edu
If you need tech support with anything else please let us know.
You can send us a message, give us a call, or come see us in person in the front lobby in building 100 on the Lawrenceville campus.
Thank you
Student IT Help Desk
Stuhelpdesk@gwinnetttech.edu | 678-226-6407
https://gwinnetttech.edu/helpdesk
Frequently asked questions can also be found on our webpage.