Gwinnett Technical College IT Portal
Login
I.T. Support
How to change your employee email password
How Do I Use the Report Phish Button in Microsoft Outlook?
How to take a screenshot on your device
Spammail
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
Scammers are targeting Gwinnett Tech Students
Email scams targeting Gwinnett Tech Students - Phish Bowl
Email from BankMobile / Who processes refunds for the school?
Check Fraud employment scam
More...
Student Help Desk
Banner down for year-end processing 06/26/24 - 06/30/24
Tech Support desk on campus, hours and location
SharePoint documents error
I need help with registration / I am getting a registration error
Student Information Change Form, update name and other information
More...
Student Software Install Instructions
Lockdown Browser error "The browser cant be used in virtual machine"
Lockdown Browser error "Problem with Test Options for this exam"
How do I install Lockdown Browser?
Office 365 license error
Insert images with Adobe Reader
More...
Student Dashboard Access Issues
I need a QR code to setup OKTA verify / OKTA verify setup instructions
Can I log in to the Gwinnett Tech student dashboard while I am traveling out of the country?
Student Self-Service Password Reset Instructions
Password reset for Application and Acceptance Portal or Student Dashboard
Former/Returning Students, I need my student ID number and log in information, password reset.
More...
Student Banner Information
My classes are missing in banner / My classes are missing from my schedule / No Show
How do I drop a class?
How do I view a hold on my account?
How to Make a Payment and View Your Account Balance
What is my student Banner PIN? / I need a student Banner PIN reset
New Student Information
Student Dashboard log in instructions
“This page is not enabled for the current user role.” Banner log in message
How do I check my application Status?
Help applying to the college or application status / Recruitment
New Students - Where do I find my student ID number? Where do I find my student email address?
More...
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk