Gwinnett Technical College IT Portal
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I.T. Support
Classroom log in instructions for Faculty and Staff
How to change your employee email password
How Do I Use the Report Phish Button in Microsoft Outlook?
How to take a screenshot on your device
Spammail
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
Email scams targeting Gwinnett Tech Students - more details
Email from BankMobile / Who processes refunds for the school?
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
More...
Student Help Desk
What is Multi-Factor Authentication (MFA)? Why do I need it?
I need help with registration / I am getting a registration error
Who can help with payments, billing, and student account records? - Bursar
Help for Dual Enrollment students
How do I contact my enrollment advisor?
More...
Student Software Install Instructions
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
Lockdown Browser error "Problem with Test Options for this exam"
How do I install Lockdown Browser?
More...
Student Dashboard Access Issues
OKTA verify setup instructions / I need a QR code to setup OKTA verify
I need my Multi-Factor Authentication reset, I have a new phone or device
Student Self-Service Password Reset Instructions
I forgot my password, I need a password reset
​Former/Returning Students, I need my student ID number and log in information, password reset.
More...
Student Banner Information
My classes are missing in banner / My classes are missing from my schedule / No Show
How do I drop a class?
How do I view a hold on my account?
How to Make a Payment and View Your Account Balance
What is my student Banner PIN? / I need a student Banner PIN reset
New Student Information
Help applying to the college or application status / Recruitment
How can I contact my instructor?
Student Dashboard log in instructions
How do I check my student email? / Setup student email
Where can I find information about text books?
More...
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk