Gwinnett Tech IT Support -
https://gwinnetttech.edu/
I.T. Support
Employee dashboard log in changes, Setup OKTA verify for MFA before June 9th
​Setup OKTA Verify as additional verification for employees
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
How to change your employee email password
More...
Spammail
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
Check links on your smartphone before clicking, watch out for fake links and scams
Copycat scam email impersonating BankMobile
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
More...
Student Help Desk
Student can
Where do I find my student ID number? Where do I find my student email address?
Okta verify setup for new students or MFA resets, with screen shots
Add OKTA Verify as an additional multifactor authentication method (with screenshots)
How do I get to degree works?
More...
Student Software Install Instructions
LockDown Browser Instructions
Lockdown Browser error "the course is unknown to our servers"
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
More...
Student Dashboard Access Issues
Can I log in to the Gwinnett Tech student dashboard while I am traveling out of the country?
OKTA verify setup instructions / I need a QR code to setup OKTA verify
Okta verify setup for new students or MFA resets
Setup OKTA verify for MFA now, MFA verification by text message will be going away June 9th
How to add OKTA Verify as an additional multifactor authentication method
More...
Student Banner Information
Banner down for upgrades Friday 09/12/25 from 7:00 AM until 4:00 PM
I need help with registration / I am getting a registration error
My classes are missing in banner / My classes are missing from my schedule / No Show
How do I drop a class?
Blackboard Sign On Error
More...
New Student Information
New Students - Where do I find my student ID number? Where do I find my student email address?
Help applying to the college or application status / Recruitment
How do I check my application Status?
How do I check my student email? / Setup student email
Where can I find information about text books?
More...
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk