Gwinnett Technical College IT Portal
Login
I.T. Support
Classroom log in instructions for Faculty and Staff
How to change your employee email password
How Do I Use the Report Phish Button in Microsoft Outlook?
How to take a screenshot on your device
Spammail
Email scams targeting Gwinnett Tech Students - more details
Email scams targeting Gwinnett Tech Students - Phish Bowl
Email from BankMobile / Who processes refunds for the school?
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
Text message scam targeting Gwinnett Tech students
More...
Student Help Desk
I need help with registration / I am getting a registration error
How do I contact my enrollment advisor?
Trouble accessing a test / lost connection during a test
Student printing instructions / Uniflow warning email
Student Information Change Form, update name and other information
More...
Student Software Install Instructions
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
Lockdown Browser error "Problem with Test Options for this exam"
How do I install Lockdown Browser?
More...
Student Dashboard Access Issues
I forgot my password, I need a password reset
​Former/Returning Students, I need my student ID number and log in information, password reset.
I need my Multi-Factor Authentication reset, I have a new phone or new phone number
Clear Browsing Data, Google Chrome Browser
I need a QR code to setup OKTA verify / OKTA verify setup instructions
More...
Student Banner Information
My classes are missing in banner / My classes are missing from my schedule / No Show
How do I drop a class?
How do I view a hold on my account?
How to Make a Payment and View Your Account Balance
What is my student Banner PIN? / I need a student Banner PIN reset
New Student Information
Help applying to the college or application status / Recruitment
How can I contact my instructor?
Student Dashboard log in instructions
How do I check my student email? / Setup student email
Where can I find information about text books?
More...
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk