Gwinnett Tech IT Support -
https://gwinnetttech.edu/
I.T. Support
Employee dashboard log in changes, Setup OKTA verify for MFA before June 9th
​Setup OKTA Verify as additional verification for employees
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
How to change your employee email password
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Student Help Desk
Current Students - Where do I find my student ID number?
Okta verify setup for new students or MFA resets, with screen shots
Who can help if I have questions about changing my major?
Student can't send email / Antispam policy
Where do I find my student ID number? Where do I find my student email address?
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Student Dashboard Access Issues
Which MFA Method should I use? - Okta Verify or alternative
Can I log in to the Gwinnett Tech student dashboard while I am traveling out of the country?
OKTA verify setup instructions / I need a QR code to setup OKTA verify
Okta verify setup for new students or MFA resets
Setup OKTA verify for MFA now, MFA verification by text message will be going away June 9th
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New Student Information
Student Dashboard log in instructions
Help applying to the college or application status / Recruitment
New Students - Where do I find my student ID number? Where do I find my student email address?
How do I check my application Status?
How do I check my student email? / Setup student email
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Spammail
Suspicious messages targeting Gwinnett Tech Students - What is phishing?
Check links on your smartphone before clicking, watch out for fake links and scams
Copycat scam email impersonating BankMobile
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
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Student Software Install Instructions
Lockdown Browser error "Problem with Test Options for this exam"
LockDown Browser Instructions
Lockdown Browser error "the course is unknown to our servers"
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
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Student Banner Information
I need help with registration / I am getting a registration error
My classes are missing in banner / My classes are missing from my schedule / No Show
How do I drop a class?
Blackboard Sign On Error
Look for the Ellucian Experience Icon, this will take you to your Banner Dashboard.
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Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Start Remote Assistance
Didn't find an answer?
Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
itsupport@gwinnetttech.edu
678-226-6800
Useful links
Check out our other helpful resources.
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk