Gwinnett Technical College IT Portal
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I.T. Support
Employee dashboard log in changes, Setup OKTA verify for MFA before June 9th
Setup OKTA Verify as additional verification for employees
Okta verify setup for new employees
Classroom log in instructions for Faculty and Staff
How to change your employee email password
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Spammail
Check links on your smartphone before clicking, watch out for fake links and scams
Copycat scam email impersonating BankMobile
Email scams targeting Gwinnett Tech Students - Phish Bowl
Check Fraud employment scam
Email scams targeting Gwinnett Tech Students - more details
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Student Help Desk
Okta verify setup for new students or MFA resets, with screen shots
Where can I get help with Blackboard?
What is Multi-Factor Authentication (MFA) using Okta Verify? Why do I need it?
Add OKTA Verify as an additional multifactor authentication method (with screenshots)
iPhone MFA reset error, "Couldn’t verify your identity E0000001" No accounts added
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Student Software Install Instructions
LockDown Browser Instructions
Lockdown Browser error "the course is unknown to our servers"
Insert images with Adobe Reader
Microsoft Office 365 is free for all Gwinnett Tech students!
Lockdown Browser error "The browser cant be used in virtual machine"
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Student Dashboard Access Issues
OKTA verify setup instructions / I need a QR code to setup OKTA verify
Okta verify setup for new students or MFA resets
Setup OKTA verify for MFA now, MFA verification by text message will be going away June 9th
How to add OKTA Verify as an additional multifactor authentication method
I need my Multi-Factor Authentication reset, I have a new phone or device
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Student Banner Information
Banner down for year-end processing, June 26th 7am - July 1st 7am
Fall 2025 class registration, errors in what classes are displayed
Look for the Ellucian Experience Icon, this will take you to your Banner Dashboard.
My classes are missing in banner / My classes are missing from my schedule / No Show
Banner 9 information for students - Ellucian Experience
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New Student Information
Student Dashboard log in instructions
I am having trouble finding my eCampus courses / eCampus not listed in blackboard
My registered courses / classes are not listed in Blackboard
Where can I view my schedule?
“You are not authorized to view this page” Banner dashboard error message
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Check Existing Ticket
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Live Chat Offline
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Contact us
itsupport@gwinnetttech.edu
678-226-6800
Links
Call Student Tech Support 678-226-6407
Student Tech Support StuHelpDesk@GwinnettTech.edu
Student Help Desk FAQs
Ask Us!: Student IT Help Desk